HighLevel Beta Watch: What Is Coming Next

HighLevel ships features in stages: Labs toggles, private betas, public betas, then general availability. This page tracks everything currently in the pipeline so you can plan ahead, request early access, or flip the right Labs switch the day a feature reaches your account.

By Zoltan Juhasz, Senior Digital Marketer specializing in AI, founder of NetPartners Marketing (Agence Vesta Inc., Montreal, Canada), serving clients across the USA, Canada, Quebec, Hungary and France.

Information on this page is current as of September 26, 2026, and reflects HighLevel release announcements made between June 15 and September 25, 2026. We review this page weekly. Items move to the bottom section once they ship to everyone.

In private beta

• SaaS Multi-Brands (spotted Aug 7) - run two independent white label brands inside a single SaaS account, each with its own domain, logo, theme, custom CSS and legal pages, mapped to sub-accounts or plan categories. Requires the Pro plan. Public beta is expected in late August 2026.
• RCS workflow actions (spotted Jul 10) - Send RCS and RCS Interactive Message actions bring rich cards, carousels and suggested replies into automated journeys. General availability is planned for the end of Q3 2026.
• Events checkout redesign (spotted Jul 24) - a full-page, step-by-step event checkout with a persistent order summary and built-in coupon codes replaces the old modal flow.

In public beta

• Social Planner post sync for LinkedIn and TikTok (spotted Jul 31) - imports posts already published on LinkedIn Organization Pages and TikTok accounts into Social Planner, refreshing engagement metrics every 24 hours.
• Event page content customization (spotted Jul 17) - every attendee-facing label, heading, button and error message on event pages can be rewritten, with live preview and reset-to-default.
• Communities post creation nudges (spotted Jul 10) - prompts members to share new courses, events and course completions as pre-filled community posts in the new GoKollab UI.
• WhatsApp username support (spotted Aug 7) - first-time contacts who message via a WhatsApp username are captured with their username and Business-Scoped User ID. Meta is rolling this out region by region, starting with test markets such as Singapore, Malaysia, Colombia and Peru. Mobile app support landed Sep 4, so username-only contacts are reachable from the app and a phone number merges with its username into a single row.
• Events Meta Pixel tracking (spotted Aug 21) - a Meta Pixel ID per event maps RSVP and ticketing milestones from page view through completed order, with order value, currency, ticket data and session-based conversion deduplication. Available to Events beta users only.
• Certificate AI (spotted Aug 28) - describe the certificate you need in a prompt and AI generates a complete, editable design that opens in the Certificate Builder. Generation quality is expanding based on feedback.
• GPT Live 1 speech-to-speech Voice AI (spotted Aug 14, early access Sep 11) - a full-duplex model that listens and speaks at once while a second reasoning model handles bookings, lookups and tool calls in the background, removing the dead air after a real request. Carries a beta label in the model dropdown, and speech-to-speech agents can now place outbound calls. Flat pricing of 0.12 US dollars per minute covers both models, with billing starting September 17, 2026.
• Ask AI flow-based Voice AI agent builder (spotted Sep 25) - Ask AI gathers the requirements, produces a visual build plan and generates an editable flow-based Voice AI agent on the canvas. Rolling out to sub-accounts that already have active access to both Ask AI and Voice AI.

In Labs

• Agency Assistant Plan for Ask AI and AI Studio (spotted Sep 18) - a user-based, agency-billed subscription at 20 US dollars per user per month giving Agency Admins and Agency Users access to Ask AI and AI Studio, with access following the user across every sub-account they can reach. Sub-account users are not included in this version.
• Automatic company creation and association by email domain (spotted Sep 18) - contacts are matched to an existing Company by business email domain, or a new Company is created with its domain stored and its name and logo enriched, with duplicate prevention and a per-location exclusion list. Set to default on for new agencies once it leaves Labs.
• Global Search V2 (spotted Jul 24) - one search across 8 products and 530+ indexed routes with fuzzy matching, keyboard shortcuts and voice input.
• Voice AI trial call Prompt Optimizer (spotted Aug 7) - after a test call, the optimizer generates scenarios, scores prompt variations and applies the best one to your agent.
• Conversations AI Prompt Optimizer (spotted Jul 31) - runs AI-generated chat scenarios against a cloned agent, scores the outcomes and proposes a rewritten prompt for review.
• Voice AI WhatsApp action (spotted Jul 31) - Voice AI agents can send pre-approved WhatsApp templates, such as booking or payment links, to the caller during a live call.
• Entrance animations (spotted Jul 31) - animation controls for sections, rows and columns in the funnel and website builder.
• Associate Records workflow action (spotted Jul 24) - automatically links contacts, companies, opportunities and custom objects using filters, merge fields and association labels.
• Affiliate webhooks (spotted Jul 24) - real-time alerts for payment failures, cancellation attempts with reasons, and referred accounts stuck in onboarding. Rolling out in phases, starting with a small group of top affiliates.
• Unified reselling page (spotted Jul 24) - subscription and usage-based products on one Reselling page, with an agency-level global markup for usage-based pricing.
• Course progress analytics (spotted Jul 24) - completion rates, average progress, time to complete, a learner journey funnel and member-level CSV export.
• Conversations AI channel management (spotted Jul 10) - assign any bot directly to specific channels, numbers and contact tag filters instead of routing everything through one primary bot. Update Sep 25: the agents list now shows which channels each agent is live on, alongside new folders and a grid view.
• Google Business Profile post sync (spotted Aug 7) - one-way import of published GBP posts into Social Planner every 24 hours.
• Marketplace migrations (spotted Aug 7) - the Slack and TikTok Lead Ads integrations are moving to the App Marketplace framework, with existing connections migrated automatically.
• Store Builder placeholder images (spotted Jul 24) - standardized placeholder images and text across ecommerce store pages in the page builder.
• Instagram unified onboarding (spotted Jun 19) - connect Instagram accounts directly without a linked Facebook Page, syncing Instagram Direct conversations, contacts and workflow triggers into the CRM.
• Webinar notifications and analytics (spotted Jun 19) - template-first setup for registration, reminder, thank you and feedback emails, with configurable triggers, recurring session support and open, click and delivery reporting.
• Event management (spotted Aug 14) - self-serve enablement of the full event lifecycle including branded event pages, ticketing, QR check-in, manual and multi-attendee registration, and event triggers, conditions and date-relative waits in workflows.
• Agency pricing page for wallet products (spotted Aug 21) - a searchable Billing page listing pay-as-you-go rates for every wallet-billed product, grouped by category with SKU, billing unit and country rates across 27 markets. Sub-account markup controls and a pricing calculator are planned for later phases.
• Daily Google Drive sync for knowledge base files (spotted Aug 14) - an opt-in per-file daily check that re-syncs imported PDFs, DOCs, DOCXs and Google Docs only when the source file actually changed.
• Social Planner Threads and Pinterest post sync (spotted Aug 14 and Aug 21) - one-way 24-hour imports of existing Threads posts and Pinterest Pins with media, captions, board references and engagement data.
• Contact conversation overlay (spotted Aug 14) - clicking a contact name inside opportunities or appointments opens contact details and conversations in an overlay instead of redirecting away, with more areas planned.
• Tag categories and custom tag colors (spotted Aug 21) - contact tags can be grouped into categories and assigned preset or custom brand colors, with existing tags defaulting to gray under a No category group. Update Sep 25: bulk recoloring of up to 100 tags at once and creating a category directly from the category selector were added in Labs.
• Voice AI smart call ending and spam protection (spotted Aug 28) - an End Call action with a customizable hangup prompt, in-call spam detection that politely ends telemarketer and robocall conversations, post-call spam analysis and automatic blocking of repeat offenders at a threshold you set.
• Conversations AI provider selection (spotted Aug 28) - assign a Conversations AI bot to specific Marketplace conversation providers from the Deploy tab instead of inheriting the SMS and email toggles. Requires the Conversations AI channel management Labs toggle.
• Opportunities conditional custom fields (spotted Aug 28) - show opportunity fields or folders and make them mandatory using AND/OR rules based on pipeline, stage, status or other field values.
• Conversation AI working hours (spotted Sep 11) - set working days, hours and channels per AI agent, with off-hours auto-replies, team notifications, contact tagging and follow-up when business hours resume. Behind a Labs flag in Settings with no general availability date announced.
• Enhanced attachments security for Contacts and Conversations (spotted Sep 25) - conversation attachments move to permission-based authenticated access behind a new secure link format, starting with email attachments before other channels and file custom fields follow in later phases. Existing attachment links keep working until November 30, 2026.
• Conversation AI multi-action suggestions (spotted Sep 25) - suggestive mode can propose several actions per inbound message, up to five, each individually approvable before sending. The multi-action path sits behind a config flag, and batches containing a read-only tool fall back to the existing one-at-a-time behavior.

Announced and coming soon

• Social comments in Conversations (spotted Sep 18) - comments on posts published through Social Planner will arrive in the Conversations inbox as a native channel, with automatic contact creation, public replies or direct messages, and workflow triggers. Still listed as coming soon on Sep 25.
• AI-based spam detection for Communities (spotted Sep 18) - AI spam detection built on the new keyword, phrase and domain flagging review workflow in Communities.
• Formula fields for custom fields (spotted Sep 18) - a custom field type that calculates and displays a value from a formula based on other fields.
• Roll up fields for custom fields (spotted Sep 18) - a custom field type that aggregates related record data using sum, count, average, minimum or maximum.
• Ad Manager sub-agent for AskAI (spotted Aug 7) - will translate business goals into campaign strategies, recommend structure, budget and creative, and monitor performance after publication.
• WhatsApp Flows built from HighLevel forms (spotted Aug 7) and a new funnel flow screen.
• Email spam score and project management (both spotted Jul 31) - previewed as upcoming releases. Project management was previewed again on Sep 18 with no release date.
• Gift card redemption expansions (spotted Jul 31) - redemption inside calendars and POS payment flows, plus new permission and validity controls.
• Custom MCP connections for Super Agents (spotted Jul 17-24) - connect your own MCP servers beyond the prebuilt HubSpot, Notion and Apify connectors, with MCP support later extending to Voice AI and Conversations AI.
• RCS sender ID onboarding APIs, a loyalty rewards scanner and product collection management on mobile (all spotted Jul 10).
• Ask AI inside Global Search (spotted Jul 24) - inline AI answers on zero-result searches, temporarily gated pending feedback.
• GoKollab onboarding personalization (spotted Jul 24) - a post-signup flow that tailors the Discover feed, recommendations and notifications.
• Opportunities module refresh (spotted Jul 3) - a redesign of the Opportunities module with expanded functionality.
• Photos in ecommerce reviews (spotted Jul 3) - shoppers will be able to attach photos to product reviews on ecommerce stores.
• Email Services dashboard for existing agencies (spotted Jun 19) - domain health states, delivery metrics and sub-account performance views extended to agencies created before April 27, 2026.
• Comprehensive revenue reporting on the agency dashboard (spotted Jun 19) - consolidated revenue reporting surfaced directly in the agency dashboard.
• AI-designed custom invoices (spotted Jun 19) - AI-generated invoice designs in the payments module.
• Instagram DM to followers (spotted Jun 19) - Instagram-native automation for messaging followers, pending release by Meta.
• Workflows Router action (spotted Aug 21) - a Router node that sends a contact down every matching branch in sequence, left to right, with per-branch condition builders plus Always run and Fallback branch types.
• Calendar AI troubleshooting and Calendar AI inside Ask AI (spotted Aug 21) - diagnosis of why a slot is missing from a booking widget based on settings, sync status and buffers, plus guided calendar setup running natively inside Ask AI. Update Sep 25: the troubleshooting half shipped, so Calendar AI now answers plain-language questions about why a slot, day or team member is not bookable, with guardrails that link to the full Troubleshooting View rather than guessing. Calendar AI inside Ask AI is still pending.
• Communities badges (spotted Aug 21) - automatic badges for milestones such as joining, streaks, posts, comments and likes received, shown next to member names with badge filtering on the Members tab.
• Email AI for HTML editor templates (spotted Aug 21) - extends Ask AI email generation and conversational editing beyond Design Editor templates.
• Wallet pass enhancements for QR codes (spotted Aug 21) - push notifications to pass holders, automatic syncing when QR details change and a dedicated Wallet Builder interface.
• Local SEO heatmap expansion (spotted Aug 21) - cleaner default keywords, adjustable pin locations, new heatmap locations and competitor heatmaps.
• Client Portal services booking, events and branded app appointments (spotted Aug 14) - extends the portal beyond appointments so contacts can book services and manage events, with the new Appointments section coming to white-labeled mobile apps.
• Bulk sub-account feature permission actions (spotted Aug 14) - apply feature permission changes across many sub-accounts at once. A subset of permission flags is temporarily disabled platform-wide until each product team implements its own enforcement checks.
• Association Created trigger and appointments inside an opportunity (both spotted Aug 14) - a workflow trigger that fires when two records become associated, and a contact's appointments surfaced directly on the opportunity record.
• Cross-location funnel course cloning (spotted Aug 14) - clone courses containing funnel lessons into a different sub-account. Same-location cloning has already shipped.
• Document privacy for custom field attachments (spotted Aug 14) - private-by-default storage and access controls extended to documents shared through custom fields.
• White label desktop app store listings (spotted Aug 14) - multi-tab and multi-window support plus listings on the Mac App Store and Microsoft Store. Update Sep 25: the browser-style tab bar was previewed again, letting Sub-Accounts, Prospecting, Opportunities and Launchpad each stay open in their own tab.
• Feature permissions endpoint for Marketplace apps (spotted Aug 14) - a new endpoint exposing feature permission data to Marketplace apps, with dual writes while the legacy system runs in parallel.
• Credential analytics (spotted Aug 28) - a dedicated analytics view for certificates and badges covering awards, recipients, downloads, social shares by platform, issuance sources, template utilization and exports.
• Communities auto DM and onboarding steps (spotted Aug 28) - new members receive an automatic direct message from an admin and see up to five auto-tracked or self-tracked onboarding steps pinned to the community feed.
• Workflows event-based testing (spotted Sep 4) - workflow testing rebuilt around real trigger events, letting builders fire a trigger with an actual event, pick key value pairs from it for the custom value picker, test individual actions and run the full workflow on the canvas, with the same test panel inside the AI builder.
• Meeting Rooms (spotted Sep 4) - a native video meetings app with permanent and personal room links, per-booking dynamic links, screen share, chat, a pre-join screen, automatic recording, speaker-labelled live transcripts and Ask AI summaries and action items kept in a searchable session history.
• Announcements role and sequence targeting (spotted Sep 4) - further announcement audience segmentation by user role and by sequence, extending the advanced audience filters that shipped this week. Scheduled on the Q2 roadmap.
• Conversations mobile inbox sidebar (spotted Sep 11) - the inbox tab strip is replaced by an inbox bar and a switcher panel listing every inbox with unread counts and expandable per-channel counts. Multi-expand, channel filtering and inbox pinning are deferred to a later release.
• Email builder cropping tool (spotted Sep 11) - an image cropping tool inside the email builder. No release date given.
• Slack and Instagram Dispatch channels for Ask AI (spotted Sep 11) - Slack and Instagram will join WhatsApp as ways to reach the Ask AI copilot from outside the app. No date given.
• Attach Snapshot for bulk SaaS enablement (spotted Sep 11) - brings the snapshot conflict warning and the overwrite or keep choice to the bulk SaaS enablement flow, replacing the current silent skip default.
• Tax Zones for Calendars checkout (spotted Sep 25) - the new manual tax zones will extend to the Calendars checkout flow so regional tax rules apply to appointment payments. No date given.
• Reporting general widget extras (spotted Sep 25) - configuration for what shows inside Funnel and Manual Actions widgets, plus Dashboard Quick Filter support for general widgets, named as the next steps after editable General Widgets shipped.
• Jotform Assign Form and Assign Prefilled Form actions (spotted Sep 25) - workflow actions to assign a Jotform form or a prefilled form to a contact, beyond the Create Submission action that shipped this week. Planned for a later release.
• Email change rollback security alerts (spotted Sep 25) - extends the new phone number security alert and one-click reversal to email address changes.
• GoKollab chat reactions (spotted Sep 25) - emoji reactions on messages inside GoKollab chat. No date given.

Shipped since first spotted

• Bulk email to associated contacts from Companies and Custom Objects (spotted Jul 31 in Labs, shipped Sep 18) - Companies and Custom Objects carrying a Contact association now support a Send email bulk action, with association-label audience selection, merge fields, templates, scheduling, batch mode and UTM tracking.
• Export Center for agency wallet transactions - previewed in Labs, then released to all agencies on August 10, 2026, with filters, period presets, scheduled recurring exports and permanent download links.
• Service booking editing in the mobile app - scheduled for the week of July 20, 2026.
• Additional Super Agent MCP connectors - the connector catalog began expanding beyond HubSpot, Notion and Apify in mid-July.
• Profile cards - previewed on July 24 as arriving the following week.
• Google and LinkedIn campaign validation - first spotted Jun 19, shipped the week of August 17, 2026. Ad Manager now surfaces every campaign issue at once with clearer messages and click-through navigation to the offending field, plus a Google pre-publish check.
• Ad Manager Opportunity Score expansion - first spotted Jul 3, shipped the week of August 10, 2026. Readiness scoring from 0 to 100 now covers the Google and LinkedIn campaign builders alongside Meta.
• Contact customization sync from web to mobile - first spotted Jul 3, shipped the week of August 24, 2026. The mobile app (version 4.22.0 or higher) now mirrors the tab, section and field layout configured on web, in view-only mode.
• AI Studio (spotted Sep 4 in private beta, shipped Sep 25) - AI Studio is live for every location with the Labs toggle retired, and existing Vite and React projects can move onto the server-rendered stack through a Migrate to SSR option that duplicates the project first and leaves the live site untouched. Sub-account user and admin permissions are off by default unless access was already granted in Labs.
• MCP endpoint for OpenAI clients (spotted Jul 10, shipped Sep 11) - a dedicated endpoint now connects compatible OpenAI assistants to account data, following the Claude endpoint launch.

Want the full picture of what already shipped? Read the monthly recaps: August 2026, July 2026 and June 2026.

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